Frequently Asked Questions

Where is Five Star Storage LLC located?

Five Star Storage – Hazel Green

Location: 104 Ina Rae Blvd,

Hazel Green, AL 35750

Five Star Storage – Huntsville

Location: 6444 Moores Mill Rd,

Huntsville, AL 35811

What type of units do you offer?

We offer climate-controlled storage units, outdoor and covered parking spaces.

What security features do you offer?

We offer 24-hour video surveillance, coded gate entry, and perimeter fencing.

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as a driver’s license, passport, or state ID.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

How do I get started?

You can reserve your unit online and get started in a matter of minutes. You can also visit us at the office during business hours. We’ll take you on a tour to look at the self storage units and explain everything.